Wax Diva's Massage Policies
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Wax Divas is a Professional facility.We require a Health Check Sheet and Massage Waiver with address, phone, and emergency contact information to be filled out prior to massage.
All clients will be professional draped and covered at all times. We can offer a lighter drape such as a diaper drape (towel in the form of a diaper on your glutes and in supine position) for your comfort level and for the comfort of our licensed therapists.
Draping protects the therapist and you from any potential uncomfortable situations that may arise. Please let your therapist know if you need or prefer a lighter drape and they will adjust for your session.
If you are sunburned all over your body we will not be able to perform a massage. We may be able to give you a Noni Gel wrap to soothe the burn or perform a compression treatment.
Please arrive showered and clean. We have a shower on site if you need to use before or after your treatment. Please let your therapist know so we can prepare that room for your use.
Clients must get under the sheets before the therapist enters the room. Therapist will instruct client before massage and leave room and knock to see if client is ready before entering the room.
Massage will end if inappropriate conduct happens. The definition of inappropriate contact is at the discretion of the uncomfortable party.
Massage will not be performed if the client is under the influence of alcohol or illegal mind altering substances.
If you are under the age of 18, a legal guardian must accompany you.
Keeping it Clean:Our bathrooms, and facility are super clean.
All materials that both the therapist and the client touch will be clean.
Therapist will wash hands before and after each massage.
Therapist will meet basic hygienic standards in body and wardrobe.
Therapist has the right to choose not to do a massage if client is not clean.
If you need to shower before arriving please arrive 15 minutes early so we can prepare the shower and be on time for your appointment.
The Time Factor:On weekends and Holidays we require a credit card number to hold your treatment time. We do not charge your card. However, if you no call and no show we will charge you full price of your service.
Appointments book quickly and if you don't show up that therapist loses revenue for the day.
Please CALL to RESCHEDULE if you know you can't make it. We work with you to have the best experience at Wax Divas.
Cancellations must be made at least 4 hours in advance, or it is at the discretion of the therapist to charge full price for possible business loss.
If the Client is late, the therapist will try to give the client full time. If the therapist is not able to do this, the Client is responsible for full charge of service.
Note: Life happens. Everyone tries to be where they say they are going to be. Sometimes it doesn't work out. Wax Diva's understands this and is always happy to reschedule. We also try to remind clients via text message reminders of your appointment.
About Payment:If you refer a client for massage or a facial you get $25.00 off any all retail products. Or you can take $20.00 off your next treatment. Wax Divas makes every effort to keep track, but if you haven't gotten your discount talk to us.
Wax Divas accepts major credit cards, and cash. Tips are greatly appreciated. The norm in the industry is 20 percent or more. We email or text you a receipt.
If your therapist is sick she will reschedule your appointment. No-one wants a treatment from someone who is sick. It would be appreciated if you'd do the same. (Note: The common cold may be an exception).
In-Home Massage | Spa Parties | Events:In home massage and spa party prices vary due to travel time, set up and treatments offered. We can set up a mini-spa at your home and 60 min, and 90 min treatments are available.
In home massage is a lovely and romantic way to spend the evening with your partner or husband or wife. We can bring two massage therapists to your home if we have enough advance notice.
We require a phone screen to determine your treatment plan and to check for contraindications to massage and or facials.
New clients to Wax Diva's must come in at least 2 - 3 times for a massage before we will even consider sending our massage therapists to your home, private jet, or yacht/boat location. We require full contact information including cell, home phone, email, address, and real name. WE ARE PROFESSIONAL LICENSED THERAPISTS approved by the FLORIDA BOARD OF HEALTH and DBPL MM2904
It is also at the discretion of the massage therapist if she will travel to your home.
Please call for more information.